The Six Systems of Laundry Operations
Every retail laundry runs on the same six systems.
Using these, I optimise each system using a clear, measurable framework that improves cost per kg quickly.
I then give you the way you should implement everything, and I watch to make sure everything's done correctly.
Then we measure our success.
1.
Machine & Energy Systems
Cycle efficiency, load patterns, downtime, energy/water consumption.
2.
Chemical & Process Systems
Dosing, cycle selection, SOPs, chemical spend, suppliers.
3.
Labour & Workflow Systems
Idle time, bottlenecks, rewash loops, shift design, tasks.
4.
Maintenance & Reliability Systems
Breakdowns, predictive maintenance, parts strategy, logging.
5.
Fleet & Logistics Systems
Delivery patterns, fuel use, routing, vehicle utilisation.
6.
Financial, KPI & Compliance Systems
Cost tracking, dashboards, grants, tariffs, and long-term modelling.
The Three Programmes We Offer
Diagnostic Blueprint
Purpose: Identify most leaks and quantify your full savings potential.
Outcome: 20% reduction model + 60-day roadmap.
The 60-Day Operations Overhaul
Purpose: Implement the standard 60-day optimisation system.
Outcome: Measurable 20% reduction in 60 days.
Total Strategic Transformations
Purpose: Redesign your entire operation for long-term cost stability.
Outcome: Multi-year optimisation, CAPEX strategy, predictive maintenance, and full engineering advisory. (Extends higher than 60 days)
Check out our packages:
Or see how our tiers solve operational problems below...
Machine & Energy Systems
Diagnostic Blueprint
✅ Review how washers, dryers, and boilers are being used
✅ Check cycle times, water levels, temperatures, and load sizes
✅ Identify where energy and water are being wasted
✅ Score downtime and highlight breakdown risks
✅ Compare your operation to high-efficiency laundry standards
✅ Show the true cost of each cycle and each machine
The 60-Day Operations Overhaul
✅ Tune cycles to reduce energy, water use, and rewashes
✅ Balance machine loads across shifts to increase throughput
✅ Remove idle-energy waste (machines running when not needed)
✅ Correct dosing to match linen type and soil level
✅ Review performance weekly to refine and improve results
Total Strategic Transformations
✅ Plan heat-recovery improvements to reduce gas and steam costs
✅ Improve boiler and steam system efficiency over time
✅ Explore water-recycling and greywater reuse options
✅ Add metering for precise tracking of energy use
✅ Create a multi-year upgrade roadmap with projected savings
Chemical & Process Systems
Diagnostic Blueprint
✅ Check how much chemical is being used for each linen type
✅ Review dosing methods to find overuse or waste
✅ Analyse supplier terms and overall cost structure
✅ Identify gaps in your SOPs for dosing and cycle selection
✅ Map the causes of rewashes linked to chemistry or process issues
The 60-Day Operations Overhaul
✅ Create simple, clear SOPs for dosing, loading, and cycle choice
✅ Build a plan to eliminate chemical waste and overspend
✅ Advise on supplier negotiation strategies to reduce cost per kg
✅ Optimise chemistry per cycle to improve wash quality and reduce rewashes
✅ Add fault/breakdown SOPs to prevent chemical or process-related time loss
Total Strategic Transformations
✅ Evaluate suppliers long-term to ensure stable pricing and performance
✅ Advise on advanced dosing systems for tighter control and lower waste
✅ Model multi-year chemical cost scenarios to support planning and budgeting
✅ Redesign core wash processes and flows for consistent, efficient results
Labour & Workflow Systems
Diagnostic Blueprint
✅ Check if staffing levels match real demand across the day
✅ Map idle time to find where people are waiting or under-used
✅ Identify tasks that overlap or slow each other down
✅ Score bottlenecks that limit throughput
✅ Establish your labour cost-per-kg baseline
The 60-Day Operations Overhaul
✅ Redesign shifts to match volume and reduce overtime
✅ Improve workflow layout for smoother movement and faster processing
✅ Optimise roles so each person is doing the right tasks at the right time
✅ Build a plan to eliminate wasted time and unnecessary steps
✅ Advise on partial automation options to free up labour
Total Strategic Transformations
✅ Create a multi-stage automation roadmap for future improvements
✅ Build a structured operator training framework to improve consistency
✅ Plan full plant layout changes for maximum efficiency
✅ Forecast long-term staffing and role needs as the business grows
Maintenance & Reliability Systems
Diagnostic Blueprint
✅ Review breakdown history to find patterns and recurring issues
✅ Analyse maintenance logs to see what is being done — and what is not
✅ Identify high-risk machines that are likely to fail or cause downtime
✅ Review parts availability, lead times, and cost concerns
The 60-Day Operations Overhaul
✅ Build a short-term maintenance plan that reduces surprise breakdowns
✅ Advise on standardising parts to cut costs and speed up repairs
✅ Create a simple maintenance schedule that keeps machines running longer
✅ Design an easy, reliable maintenance log your team can follow
Total Strategic Transformations
✅ Develop a long-term plan to predict failures before they happen
✅ Analyse failure causes to prevent repeat breakdowns
✅ Forecast future maintenance costs so you can budget accurately
✅ Optimise your parts inventory so you always have what you need on hand
Fleet & Logistics
Systems
Diagnostic Blueprint
✅ Map current delivery routes to find wasted distance and time
✅ Score delivery patterns to spot inefficient loops or delays
✅ Analyse fuel usage to identify high-cost routes and behaviours
✅ Review how each vehicle is used to set a true efficiency baseline
The 60-Day Operations Overhaul
✅ Advise on route changes that cut fuel and travel time
✅ Balance delivery frequency so vehicles run efficiently without risking service
✅ Build a practical fuel-saving plan tailored to your routes and vehicle types
✅ Advise on reducing downtime through smarter maintenance scheduling
Total Strategic Transformations
✅ Create a long-term plan for when and how to replace ageing vehicles
✅ Model the financial impact of shifting to EV or mixed fleets
✅ Redesign logistics structure for future growth and lower transport cost
✅ Forecast multi-year fuel and maintenance costs for stronger budgeting
Financial, KPI & Compliance Systems
Diagnostic Blueprint
✅ Review your utility bills to find hidden inflation
✅ Check business rates to confirm you are not overpaying
✅ Analyse insurance costs and coverage gaps
✅ Identify missing or inconsistent KPIs that block decision-making
The 60-Day Operations Overhaul
✅ Set up a clear, custom KPI dashboard for daily and weekly decisions
✅ Build a simple reporting structure so supervisors and managers track the right numbers
✅ Verify the real cost-per-kg so savings are measurable and accurate
✅ Advise on grants, tariffs, and financial levers that reduce operating expenses
Total Strategic Transformations
✅ Create a multi-year cost-saving projection for energy, labour, and chemicals
✅ Build risk-scenario models so you can plan for breakdowns, supply issues, or volume swings
✅ Quarterly executive advisory for ongoing optimisation
✅ Annual strategic planning to keep financial performance stable and scalable
Compare Every Tier Across All Systems...
Compare All Tiers
To help you see precisely what each tier delivers, the breakdown below shows how Diagnose, Optimise, and Transform apply across every operational system.
This gives you a clear, side-by-side view of scope, depth, and value.
Machine & Energy Systems
Features / Systems | Diagnostic Blueprint | 60-Day Operations Overhaul | Total Strategic Transformations |
|---|---|---|---|
Machine inventory & condition audit | ✅ | ✅ | ✅ |
Cycle mapping (temps, cycles, durations, rewash risk) | ✅ | ✅ | ✅ |
Energy per kg baseline | ✅ | ✅ | ✅ |
Water per kg baseline | ✅ | ✅ | ✅ |
Machine downtime scoring | ✅ | ✅ | ✅ |
Load-balance analysis | ✅ | ✅ | ✅ |
Cycle optimisation plan | ✅ | ✅ | |
Dosing calibration plan | ✅ | ✅ | |
Energy reduction strategy (washers, dryers, boilers) | ✅ | ✅ | |
Idle-energy elimination plan | ✅ | ✅ | |
Heat-recovery upgrade roadmap | ✅ | ||
Steam system optimisation plan | ✅ | ||
Water recycling / greywater roadmap | ✅ | ||
Multi-year energy engineering strategy | ✅ |
Chemical & Process Systems
Features | Diagnostic Blueprint | 60-Day Operations Overhaul | Total Strategic Transformations |
|---|---|---|---|
Supplier terms & pricing review | ✅ | ✅ | ✅ |
Chemical usage benchmarking (linen-type specific) | ✅ | ✅ | ✅ |
Chemical spend baseline | ✅ | ✅ | ✅ |
Dosing method assessment | ✅ | ✅ | ✅ |
Rewash cause analysis | ✅ | ✅ | ✅ |
Precise SOPs for dosing, loading, cycle selection | ✅ | ✅ | |
SOPs for breakdowns, leaks, floods | ✅ | ✅ | |
Chemical waste elimination plan | ✅ | ✅ | |
Supplier negotiation strategy advisory | ✅ | ✅ | |
Advanced dosing system advisory | ✅ | ||
Long-term supplier evaluation metrics | ✅ | ||
Multi-year chemical cost scenarios | ✅ |
Labour & Workflow Systems
Features | Diagnostic Blueprint | 60-Day Operations Overhaul | Total Strategic Transformations |
|---|---|---|---|
Workflow bottleneck score | ✅ | ✅ | ✅ |
Labour roster analysis | ✅ | ✅ | ✅ |
Idle-time mapping | ✅ | ✅ | ✅ |
Task overlap identification | ✅ | ✅ | ✅ |
Labour cost per kg baseline | ✅ | ✅ | ✅ |
Full workflow map (all roles) | ✅ | ✅ | |
Time-waste elimination plan | ✅ | ✅ | |
Shift redesign strategy | ✅ | ✅ | |
Role optimisation plan | ✅ | ✅ | |
Partial automation justification | ✅ | ✅ | |
Full plant layout redesign advisory | ✅ | ||
Automation roadmap (multi-step) | ✅ | ||
Operator training framework advisory | ✅ | ||
Role optimisation forecasting | ✅ |
Maintenance & Reliability Systems
Features | Diagnostic Blueprint | 60-Day Operations Overhaul | Total Strategic Transformations |
|---|---|---|---|
Maintenance log review | ✅ | ✅ | ✅ |
Breakdown history analysis | ✅ | ✅ | ✅ |
Risk identification per machine | ✅ | ✅ | ✅ |
Parts usage & cost review | ✅ | ✅ | ✅ |
Predictive maintenance model | ✅ | ✅ | |
Parts standardisation opportunities | ✅ | ✅ | |
Downtime-reduction scheduling | ✅ | ✅ | |
Custom maintenance log design | ✅ | ✅ | |
Multi-year predictive maintenance strategy | ✅ | ||
Failure-mode & effects analysis (FMEA-style) | ✅ | ||
Maintenance cost forecasting | ✅ | ||
Inventory optimisation (parts) | ✅ |
Fleet & Logistics
Systems
Features | Diagnostic Blueprint | 60-Day Operations Overhaul | Total Strategic Transformations |
|---|---|---|---|
Route mapping | ✅ | ✅ | ✅ |
Fuel usage baseline | ✅ | ✅ | ✅ |
Delivery pattern scoring | ✅ | ✅ | ✅ |
Vehicle utilisation analysis | ✅ | ✅ | ✅ |
Route optimisation advisory | ✅ | ✅ | |
Fuel-reduction plan | ✅ | ✅ | |
Vehicle downtime advisory | ✅ | ✅ | |
Vehicle replacement roadmap | ✅ | ||
EV transition modelling | ✅ | ||
Long-term logistics restructuring | ✅ | ||
Multi-year fuel & maintenance forecasting | ✅ |
Financial, KPI & Compliance Systems
Features | Diagnostic Blueprint | 60-Day Operations Overhaul | Total Strategic Transformations |
|---|---|---|---|
Utility bill analysis | ✅ | ✅ | ✅ |
Chemical/energy/labour spend overview | ✅ | ✅ | ✅ |
Cost-per-kg baseline (all elements) | ✅ | ✅ | ✅ |
Business rates review | ✅ | ✅ | ✅ |
Insurance premium assessment | ✅ | ✅ | ✅ |
Custom KPI dashboard | ✅ | ✅ | |
Monthly reporting structure | ✅ | ✅ | |
Verification of improvements | ✅ | ✅ | |
Grants & tariff advisory | ✅ | ✅ | |
Three-year cost-saving model | ✅ | ||
Risk scenarios & contingency planning | ✅ | ||
Quarterly executive support | ✅ | ||
Annual Transformation Plan | ✅ |
And as an included bonus...
Consulting Experience & Support
Included across the tiers as an added layer of guidance, clarity, and strategic decision-making.
Features | Diagnostic Blueprint | 60-Day Operations Overhaul | Total Strategic Transformations |
|---|---|---|---|
Priority Advisory List (10–15 wins) | ✅ | ✅ | ✅ |
60-Day Roadmap & Projection | ✅ | ✅ | ✅ |
Weekly strategic calls | ✅ | ✅ | |
Implementation support (non-operational) | ✅ | ✅ | |
Quarterly strategy audits | ✅ | ||
SOP suite (advisory only) | ✅ | ||
Executive decision support | ✅ |
Interested? Book now!
So In Summary...
The tiers are as follows:
Diagnostic Blueprint
Purpose: Build the full operational picture, quantify savings potential, and map the path forward.
Ideal for: Laundries seeking clarity before interventions.
Includes:
✅ Full operational data capture and baseline
✅ Operational Efficiency Scorecard (energy, chemicals, labour, workflow)
✅ Benchmarking against high-efficiency laundries
✅ Priority Advisory List with 10–15 rapid, high-impact fixes
✅ Savings model showing your 20% cost reduction potential
✅Clear 60-day optimisation roadmap
✅🏅Lifetime money-back guarantee🏅:
If my diagnostic does not give you confidence in achieving at least 20% savings, you get a full refund. No expiry.
60-Day Operations Overhaul
Purpose: Implement the standard 60-day optimisation system.
Ideal for: Laundries ready for guaranteed reductions.
Includes everything in Diagnose, plus:
✅ Full machine and energy optimisation
✅ Workflow and labour restructuring that does not disrupt production
✅ Chemical and dosing optimisation
✅ Fleet and logistics efficiency improvements
✅ Maintenance improvements to cut downtime
✅ KPI system setup + weekly advisory calls
✅ 🏅60-Day Cost-Reduction Guarantee🏅:
If I do not reduce your costs by 20% in 60 days, I work for free until you do.
Total Strategic Transformation
Purpose: Redesign your entire operation for long-term cost stability.
Ideal for: Large laundries, expansions, multi-site operators.
Includes all of Optimise (except for 60 day guarantee), plus:
✅ Long-term CAPEX and equipment lifecycle strategy
✅ Multi-year predictive maintenance planning
✅ Engineering upgrade modelling for major systems
✅ Advisory on full layout and workflow redesign
✅ Long-term fleet and logistics strategy
✅ Compliance and risk-mitigation roadmaps
✅ Quarterly executive advisory support
✅ Comprehensive Annual Transformation Plan
✅🏅12-Month Guarantee🏅:
If your operation is not stronger across three of the six systems after 12 months, you get 3 months of support free.
Absolute 100% Satisfaction Rock-Solid Guarantees
Diagnostic Blueprint
Clarity & Confidence Guarantee
If at the end of the diagnostic you do not feel confident that the advice provided would reduce your operational costs by at least 20%, I will refund you in full.
If you genuinely feel the diagnostic did not give you the clarity, insight, and operational control you expected, you get all your money back as long as you provide a reason.
This guarantee has no expiry.
If you wake up six months—or six years—from now and believe the diagnostic was not as valuable as promised, the refund still applies.
60-Day Operations Overhaul
60-Day Savings Guarantee
If your operation does not achieve at least a 20% reduction in operational costs at the end of the programme, I will continue working with you for free until you do.
This guarantee covers:
-
All advisory
-
All optimisation planning
-
All support
-
All correction and refinement
-
All follow-through necessary on your part to hit the target
If the blueprint I design cannot deliver 20% or more savings, I'll continue working for you until you do achieve that.
The only requirement is that you implement the blueprint as agreed to the best of your ability.
If you follow the plan, and have evidence you did and that you didn't get the result promised, I will work with you until you do at no extra cost.
Total Strategic Transformation
Annual Transformation Guarantee
If, after 12 months, your operation is not measurably stronger across two out of six core systems, you receive an additional 3 months of strategic support completely free.
The six systems evaluated are:
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Machine & Energy Systems
-
Chemical & Process Systems
-
Labour & Workflow Systems
-
Maintenance & Reliability Systems
-
Fleet & Logistics Systems
-
Financial, KPI & Compliance Systems
If at least two of these are not clearly stronger than when we started—whether in stability, cost, performance, or output—you get three months of strategic advisory at no extra cost.